Privacy Policy

Last updated: 8 March 2026

1. Introduction

For Sale By Owner ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website for-sale-by-owner.co.uk (the "Platform") in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

For Sale By Owner
Email: privacy@for-sale-by-owner.co.uk

3. What Data We Collect

Category Data Collected Purpose
Account Information First name, last name, email address, password (hashed) Account creation and authentication
Property Listings Property details (address, description, price, type, bedrooms, bathrooms, status), photographs Publishing and managing property listings
Technical Data IP address, browser type, operating system, device information Platform security, performance, and analytics
Usage Data Pages visited, time on site, interactions Improving user experience
Cookies Session and preference cookies Platform functionality and preferences (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: Processing necessary to provide our services to you (e.g. account management, listing publication).
  • Legitimate Interests: Processing necessary for our legitimate interests, such as improving the Platform, ensuring security, and preventing fraud.
  • Consent: Where you have given explicit consent (e.g. for cookies or marketing communications). You may withdraw consent at any time.
  • Legal Obligation: Where we are required by law to process your data.

5. How We Use Your Data

  • To create and manage your account.
  • To publish and display your property listings to other users.
  • To communicate with you about your account or listings.
  • To improve and maintain the Platform.
  • To detect and prevent fraud or abuse.
  • To comply with legal obligations.

6. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service Providers: Trusted third parties who assist us with hosting, analytics, and platform maintenance, under strict data processing agreements.
  • Legal Authorities: When required by law, court order, or to protect our rights and safety.
  • Public Listings: Property listing details (excluding your email and password) are publicly visible on the Platform.

7. Data Retention

  • Account data is retained for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
  • Listing data is retained while the listing is active and for up to 12 months after deletion for record-keeping purposes.
  • Technical and usage data is retained for up to 24 months.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Password hashing and secure authentication tokens.
  • HTTPS encryption for data in transit.
  • Access controls limiting data access to authorised personnel only.

While we take reasonable precautions, no system is completely secure and we cannot guarantee the absolute security of your data.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request that we limit the processing of your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@for-sale-by-owner.co.uk. We will respond within one month.

10. International Transfers

Your data is stored and processed within the United Kingdom. If we ever need to transfer data outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

14. Contact Us

For any privacy-related enquiries, please contact us at:

Email: privacy@for-sale-by-owner.co.uk